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He was living with his uncle before being kicked out and so he moved to Adelaide before becoming back to Melbourne. He was homeless, living in a park.

Norman profile

This is Norman’s first time at Ozanam House.

“I slept under a bridge for four or five days, and then I went to Ozanam House for help,” he says.

“The workers here are good, they help you out a lot and give you the freedom to go out and come back when you want.

“The other place you had to be in and out at certain times and if you missed the curfew then you couldn’t go back in. It was like a prison. This place has more freedom, meals three times a day and your own case manager. Mine is Gareth, he’s pretty cool."

“They do a lot here for the residents, I’ve been going to acupuncture for the last few weeks, and that’s really good, I like that, it’s relaxing.”

Norman is currently on a waiting list for housing, as well as for a mental health rehabilitation facility, which provides support for up to 12 months. He has also signed up for a course in Community Services and Counselling.

“I did that myself. I found and signed up for the course on my own. I’ve thought about doing it for a long time, and one day they had a stall and a BBQ and I learned about it, and decided to give it a go. It’s on-campus and online, so hopefully I will be able to do it.

“They’ve been really good to me here, the meals are good and I know that coming here will help me out in the long run. I just have a few things to sort out.”