
Services
Access and Support Program
Improving the health and social connections of people experiencing or at risk of homelessness in the north and west regions of Melbourne.

The Access and Support Program works with people with unmet health issues across the North and West regions of Melbourne.
It provides short-term interventions for people requiring referrals to Home and Community Care (HACC) services and HACC funded health programs, and facilitates and supports clients in accessing appropriate services.
People who are eligible for Home and Community Care (HACC) or Commonwealth Housing Support Program (CHSP) services can use this service to access:
- Home help
- Meals on wheels
- Shopping assistance
- Community health services
- Personal care
- My Aged Care Assessment service
Who is eligible for the Access and Support Program?
The program is tailored for people who are:
- Experiencing financial disadvantage
- Homeless or at risk of homelessness (eg: in a rooming house)
- Aboriginal or Torres Strait Islander
- Lesbian, gay, bisexual, transgender, intersex or queer (LGBTIQ+)
- CALD (Culturally and linguistically diverse)
- Living in rural or remote areas
- Living with dementia
How do I apply?
You will need a referral and this can be done in several different ways:
- Referral by the Initial Assessment and Planning Team
- Referral by a medical practitioner
- Self-referral via the Access & Support Care Coordinator
- Through My Aged Care
- Through MyGov
This program is funded by Home and Community Care (HACC) Services and the Commonwealth Housing Support Program (CHSP).