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Programs and Services

The Diversity Program provides short to medium term support to young adults aged 17-25 from a Culturally and Linguistically Diverse (CALD) or Indigenous background.

The Diversity Program provides dedicated support services to young adults aged 17-25 who are located in the North Western Metropolitan region from a CALD or Indigenous background who experiencing or at risk of experiencing homelessness.

The program recognises the unique barriers Young Adults from diverse backgrounds experience in accessing generic services, and the specific support needs they require in achieving effective choices which reflect their personal aspirations and capabilities.

We aim to provide an effective pathway for Young Adults from a diverse background to exit homelessness with appropriate support. We do this by enabling links between the accommodation and diversity services which ensure sustainable housing outcomes.

The Diversity Program aims to provide:

  • Case management support to each individual young adult
  • Assistance to access specialist services
  • Knowledge and skills to empower young adults to make informed, independent decisions for their own futures
  • A safe and secure environment where young adults can experience shared power and respect
  • An opportunity for young adults to reconnect with their family, partners and friends
  • Access and choice of employment, apprenticeships, traineeships and/or training and further educational opportunities
  • Advocacy and support for young adults to become independent both financially and as a young person so that they can secure affordable and safe accommodation
  • Facilitation for pathways out of homelessness and unemployment
  • A service that embraces cultural diversity and is sensitive to all issues faced by young adults of Aboriginal and CALD backgrounds


The Young Adult Support Services team works with a number of organisations to ensure that the best outcomes are achieved for the client. Some of these organisations include:

  • North East Housing
  • HomeGround
  • Various youth refuges
  • Mental Health services
  • Alcohol and Other Drug services
  • Department of Human Services


  • Aged 17-25 years
  • Experiencing homelessness or at risk of homelessness
  • From a CALD or Indigenous background


All referrals into Housing Support Services must come though an Access Point. VincentCare’s Northern Community Hub is one of these access points for the Northern Region of Metropolitan Melbourne.

VincentCare understands the cultural needs of both the Aboriginal and CALD community. The Diversity Worker is able to conduct Initial Assessment and Planning meetings with clients on-site at the VincentCare Northern Community Hub offices or in a suitable location within the community.

This information is then referred to the Access Point and goes through the Open Doors Program. The client will then be referred to the Diversity Worker for assistance with housing and support.

If the young person is suitable for the program and wishes to work with the Diversity Team to address their housing needs, they will be accepted into the program.

All information collected by the VincentCare will remain anonymous and confidential. Participation in this program is voluntary and you may withdraw at any time.


Address: 175 Glenroy Road, Glenroy 3046
Phone: (03) 9304 0100
Fax: (03) 9304 0102

1800 support line

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