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Programs and Services

Accommodation Options for Families (AO4F) supports families who are residing in private and unsafe rooming houses. The program has an intensive focus on working with the children in the household, with brokerage options available for accommodation support.

The program aims to reduce the number of families with children who are residing in private rooming house accommodation and to assist these families in securing longer term support and housing options including public housing, social housing and private rental accommodation.

Outreach support workers provide intensive support to families via outreach visits and office-based appointments. It is expected that families will work collaboratively with their support worker towards achieving their housing and support goals.

The program offers assistance to clients in the Northern and Inner South Metropolitan Melbourne regions. Support can vary from short term intensive periods of up to six weeks to longer term periods of six months, based on need.


  • HomeGround Services
  • Specialist Homelessness Services


To be eligible for assistance through the Accommodation Options for Families program, families must be currently at risk of homelessness or residing in a rooming house.


Referral to the Accommodation Options for Families Program is via the Northern Community Hub Access Point. Prospective clients will need to present for an assessment.


Address: 175 Glenroy Road, Glenroy, 3046
Phone: (03) 9304 0100
Fax: (03) 9304 0111

1800 support line

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