Gino’s Journey from Homelessness to Healing

After losing his job, home, and family connections, Gino found himself wandering the streets of Melbourne alone. When he first walked into Melbourne’s Ozanam House, his life had reached a devastating low. He had been homeless for several years, feeling isolated and overwhelmed by despair.

Initially seeking just a meal, Gino soon discovered that Ozanam House was more than a shelter—it was a safe haven. Inside, he could sit quietly at a table, reading in peace, away from the noise and chaos of the streets. The supportive atmosphere created by VincentCare’s team allowed him moments of calm.

As Gino returned each day, support workers gently engaged him in conversation, acknowledging his struggles and offering him a listening ear. He gradually opened up, sharing his feelings of isolation and his longing for family, which he admitted was the hardest burden to bear.

Over time, Gino became receptive to VincentCare’s offer to connect him with a range of services—physical and mental health care, financial counseling, legal assistance—all accessible within Ozanam House. They also helped him search for transitional housing, supporting him in rebuilding his life. Today, Gino is a client volunteer, giving back to the community and has reconnected with his family.

“When I was homeless, I felt like I was trapped in a crushing dark hole – just fear lurking around me, eating away my mind. I didn’t want to talk because I had forgotten how to, and I was full of shame. Ozanam House became my safe space, and the people here helped me to find the courage to ask for help. They pulled me out of my hole. For that, I will always love them.”